Business Management
Syllabus Overview
This syllabus looks at management and the role of the manager, and a range of related topics such as job design, organisations as systems, personality, behaviour, perception, motivation, leadership, organisational structure, business functions, work groups, and decision making. Finally it addresses the business environment, culture, and change and conflict management.
1. Management Principles
PART 1 MANAGEMENT PRINCIPLES
On successful completion of this module, students will be able to:
• explain the purpose and functions of management
• discuss the different roles of the manager, particularly as written about by
• Fayol, Drucker, Handy, Mintzberg, and Stewart
• discuss the organisational context of work, and the role of managers in
• directing work
• discuss Taylor, Mayo, job analysis and design, including the Human Relations
• School, job enlargement, enrichment and empowerment, and more recent
• approaches particularly Belbin
• discuss the concept of competences
• discuss concepts of organisations as systems
• explain the concept of organisations as open systems, closed systems, and socio-technical systems
• discuss the importance of control and various models of control
• discuss the value and limitations of the systems approach
• discuss the concepts of personality, individual development and its consequences, personality differences and work behaviour
• explain the nature of the perceptual process
• identify the problems with regard to perception
• discuss the significance of attitudes and diversity ?? explain the importance of understanding motivation
• discuss main theories of motivation, interventions that can be employed to improve motivation, and how job design, satisfaction, participation and rewards can improve motivation ?? explain the importance of leadership
• evaluate the different theories of leadership.
2. The Nature Of The Organisation
• discuss co-ordination, and organizational structure and design
• explain job design and work structuring
• discuss structural configurations and the design of hierarchies
• distinguish between authority, delegation and responsibility
• evaluate the relative merits of centralization and decentralisation, and of bureaucratic and organic structures
• discuss outsourcing and the virtual firm
• discuss the functions of marketing, sales, research and development, production,
• quality, purchasing and materials management, human resources
• management, and finance
• discuss the characteristics, functions, formation and effectiveness of work groups
• discuss the nature of group conflict
• discuss types of decision
• contrast the different levels of planning
• evaluate the nature and alternative models of decision making
• explain feedback failure
• discuss planning and control mechanisms
• discuss the power of internal stakeholders
3. Managing The Business Environment
discuss the concept of the business environment
• evaluate how the business environment may be analysed
• explain the concepts of social responsibility and ethics
• discuss the importance of culture
• distinguish between local, national and international environments, and explain
• the influence of national cultures on organisations
• discuss globalisation, and factors affecting the attitudes and practices of managers in different countries
• discuss the nature of change, and different forces for change
• discuss the interrelationship between change and the individual
• discuss various models for change
• discuss the management of conflict
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